download uncomplete

[leo]

I have some users who brought some items on my shop.. but when they used item it's only 20% or halfway finish.. They were unable to finish download from the shop.. When I test it out it works fine.. Anyone can help w/this.. thanks guys

[feeble]

Hey leo,

from the sounds of it your using the filedownload item that comes with SMFShop?

and also the files that your users are trying to download are pretty big?

have you tried using v2 of the downloader thats designed for larger files?
http://www.dansoftaustralia.net/smfshop_wiki/Items:Download_File_v2

[leo]

yes big file but i try tha it gave me the same error.. i duno what to do now.. thanks for helping Feebles.. I'll c u on pm..

-leo

[feeble]

I don't have a solution for you atm, but ill try and work something out.

[leo]

okay feeble, once again thanks

[Daniel15]

How big are the files you're using, and what type of files are they?

[leo]

about 50-70mb under winrar and winzip..

[leo]

Daniel15 plz help.. i really need this..or anyone..

[Dark_Zero]

there might be a problem w/ your host. see their restrictions on downloading files from your site.

[leo]

I can download fine.. but just my users cant...

[SiliconViper]

• Does this happen to all users, or just some?
• Do the downloads always stall at the same point, or does it vary?
• Does the problem occur with all downloads, or just ones over a certain size?

[leo]

I reconvert to a smaller pack like around 40 to 30mb and it's working fine but only in firefox..

• Does this happen to all users, or just some?
• Do the downloads always stall at the same point, or does it vary?
• Does the problem occur with all downloads, or just ones over a certain size?

it happen to all the users.. but it's okay for me..
it stall in diff points..
it's all sized

since i de size the quailty of the mp3 package under winzip/winrar it works but only under firefox..

[Daniel15]

It sounds like PHP may be hitting its time limit, which would cause the download to stop suddenly. This would probably happen with larger files, especially on slower Internet connections. What the timeout is set to depends on your host, although it's commenly 90 seconds.
We can try to fix this by setting an infinite time limit. At the top of the download item code, please put this:

Code: [Select]

set_time_limit(0);
And see if that fixes it.

[leo]

function readfile_chunked($filename,$retbytes=true) {
   set_time_limit(0);
   $chunksize = 1*(1024*1024); // how many bytes per chunk
   $buffer = '';
   $cnt =0;

like that right?

[Daniel15]

At the very top of the file, I meant. Right underneath the <?php